New Electric Connections & Siteworks
Do you need a new electricity connection or electricity meter?
We can manage any Half Hourly (HH) and Non-Half-Hourly (NHH) electric connection requirements you have for Commercial, Office, Hospitality, Industrial or Retail sites in the UK?
Contact our electric connections team now
- Market Leading Prices
- Fast Turnaround
- Impartial and Independent
- Our obligations are to our clients, not energy suppliers
- Connect, disconnected, upgrade, remove or downgrade meters
- We can oversee every aspect of installing a new connection
From start to finish including:
- New electricity supply and mains electrical connection
- New electric meter installation
- Temporary builders power supply
- Relocate or alter existing services and meters
- Divert any existing service or incoming mains
- Reinforcement of the electricity network
ELECTRIC METER INSTALLATION
Do you need a new electricity connection, and/or meter?
If so, we provide a tailored service to guide you through the process with a dedicated account manager to keep you up to date and help you manage the whole process.
Call us now to speak with one of our new connection experts to arrange your FREE quotation and we will get back to you right away.
When connecting electricity, you can have confidence we will get the work completed quickly and efficiently, and importantly, cheaply!
Do you need to make changes to your existing electricity connection?
If you think your current electric meter needs replacing, removing, or upgrading our service will work around your schedule to make sure you have power when you need it, and with minimum disruption to your organisation. Working closely with industry partners, our target is always to minimise timescales for completion and get your power up and running.
We can install meters, connect electricity supplies, upgrade, downgrade, move or remove meters. We provide you with the electric (and gas and water) services you require.
You will be assigned a dedicated member of staff who will act as your main point of contact. They will learn about your circumstances and work hard to resolve any issues.
Have you already been quoted for a new electricity supply?
Make sure you are getting best-value by comparing whole-of-market. (Get a Quote)
OBTAINING A NEW COMMERCIAL ELECTRICITY CONNECTION
Moving into existing premises?
Are you planning to move your business to new premises? If so, you need to plan ahead. It can take time to sort out details. If there are adequate services already on site then all you need to do is undertake a Change of Tenancy (COT), but firstly, you will need to identify your supply numbers (MPAN).
Before moving into your new premises make sure you enter into a supply contract, otherwise you could find yourself on high ‘deemed’ (out of contract) rates for 3 to 4 weeks if you change supplier. It’s always best to compare tariffs from a variety of suppliers as the incumbent supplier may feel no pressure to offer their best prices.
Moving into a brand new property?
If utilities have not been installed prior to taking possession, then you will need to organise this yourself. You will need to establish your site maximum demand as well as think about an electricity contract. You may need a temporary supply whilst a permanent new connection is established as well as a new meter. Delays in getting power installed can be costly and hold up progress across the site, so planning and acting ahead of time is vital.
Dealing with multiple agencies and technical details can be time consuming and confusing. Why not let Touchstone handle it for you?
Leaving one property and moving to another?
Some suppliers could impose early termination fees if you leave in the middle of your current contract. Make sure you contact your current energy supplier and provide at least one month’s notice ahead of your planned moving date.
Make Sure! Take meter readings for all utilities in both your old and new premises, on the day leave and the day you move in.
You should be prepared to pay a connection charge when connecting power to a new building.
Choose an electricity supplier well in advance to prevent delays.
Refurbishing, expanding, or upgrading a property?
Are you moving into, refurbishing, or expanding your business premises? If so, your electricity demand may well change, and you may require a new meter or an increase in site capacity.
We routinely upgrade site capacity for large and small businesses so you can be confident your project will be well managed.
Who should I contact when setting up a new electric connection?
There are 2 parties that will be involved.
Firstly, The Distribution Network Operator (DNO). Your DNO manages the connection of power cables to your property. They will also tell you if there is sufficient available capacity on the local grid to meet your site demand. If there isn’t, they will need to reinforce it. This could be expensive.
Contact your DNO to find out if there is sufficient capacity within your area and get a quote for the works. Any works required will need to be paid for in advance. No 2 jobs are alike, and the cost will depend on the location of the site and the site Maximum Demand.
Be aware, there are certain elements of work that only DNOs can carry out, these are known as ‘non-contestable’ works and relevant charge should be published on their websites. However, there are also likely to be ‘contestable’ elements of the work that more competitive 3rd parties are allowed to undertake. Contact Touchstone for details as this could amount to significant savings.
At the point you pay for your quotation from your DNO they will provide you with a unique 13 digit Meter Point Administration Number (MPAN). You will need this when contacting your electricity supplier or energy broker.
The second party involved will be your designated Electricity Supplier. They will install the electric meter and you need to contact them early on in the process to make sure they will install it in time. There are 60+ energy suppliers today and they won’t all be right for your business. Why not let a reputable energy broker like Touchstone help you select the right one for you?
Don’t forget, you will also need a Qualified electrician to connect your new supply to your distribution system and equipment.
Organising new electrical connections can be complicated and time-consuming.
Professional energy brokers such as Touchstone have years of experience in dealing with these issues so contact us in advance of your move and we will help you manage the entire process.
FAQ's
Do you know your MPAN?
The first 2 digits in the top line identify your meter profile class.
The bottom line of 13 digits is the part most often used.
The first 2 numbers in the bottom line refer to your Distribution Network.
See the Distributor Map below for details.
Who is my DNO?
Do you need to find your DNO? This map shows DNOs by region.
For those who are not sure you can contact the Energy Networks Association on 020 7706 5100.
Independent Distribution Network Operators (IDNO)
Ofgem now licences Independent Distribution Network Operators (IDNOs) that do not appear on this map.
IDNOs develop, operate and maintain local electricity distribution networks anywhere in Great Britain. The license conditions for IDNOs mean that customers who are connected to an IDNO network will be entitled to the same level of service and guaranteed performance standards than those applicable to DNOs.
Identifying your Distribution Network Operator (DNO)
The first 2 digits on the bottom line of your MPAN designate Area ID
The map below will cross reference this number with your DNO.
You should find your MPAN on your electricity bill.
Colour Key
Scottish & Southern Energy
17 Scottish Hydro Electric Power Distribution
20 Southern Electric Power Distribution
Scottish Power (SP) Energy Networks
13 SP Distribution Ltd.
18 SP Manweb plc
Northern Power Grid
15 Northern Powergrid (Northeast) Ltd.
23 Northern Powergrid (Northeast) plc
Electricity North West
16 Electricity North West
Western Power Distribution
11 Western Power Distribution (East Midlands)
14 Western Power Distribution (West Midlands)
21 Western Power Distribution (South Wales)
22 Western Power Distribution (South West)
UK Power Networks
10 Eastern Power Networks
12 London Power Networks
19 South Eastern Power Networks
MOVING PREMISES
What happens if I move in without signing a new electricity contract?
If your business moves into a new property with existing gas and electricity supplies and starts to take power and gas without signing a new contract, you will be subject to expensive ‘deemed rates’. To avoid this, you should seek a new energy contract prior to occupying the premises.
What happens to your gas and electric when you move out?
When you enter into an energy contract it is defined by your supply points, MPAN (electric), MPRN (gas) which is linked to your site address. When you leave your current premises, your energy contract will cease from the day that you move. It will not transfer to your new address and you will need a new contract. Be sure to take meter readings when you leave your old building and for your new building on the days you leave and enter.
If you are happy with your current supplier, you can contact them to obtain prices for supplying your new premises. They will require information on the new site, the date you take occupancy and the opening meter readings. They may require sight of the lease. Make sure you compare any prices you are offered with general market rates provided by other suppliers. Touchstone can provide a whole-of-market comparison on your behalf to find the best deal.
Connecting power and gas is generally uncomplicated, however, comparing energy quotes can be time consuming and confusing. Touchstone can get all your services installed with minimum fuss and provide you with best market rates for your energy contracts, saving you time and money.
Do you need help?